Contact us

Please click Patient Fusion for your patient portal or fill out the form below and your message will be sent to your provider or the office staff.

For medication refill requests, please allow 48 business hours for all requests. NOTE: we do not accept faxed refill requests from pharmacies.

If you are unable to keep an appointment, please give at least 24hs business hours advance notice. Cancellation policy here

If you are interested in becoming a new patient click here

If you are a healthcare provider or organization, you can contact us here:

Phone: 855-874-7763

Fax: 855-959-1690

Email: contact@betterstories.us

Address: 4111 Penn Avenue Pittsburgh, PA 15224

We respond to email and voicemail messages at the end of the workday. Please be advised it may take up to 24 hours to return your voicemail or email.

Office Hours:

Monday: 9:00 am - 6:00 pm

Tuesday: 9:00 am - 6:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

If you would like to request an appointment, please fill out our new patient form. Once we receive your form we will contact you within 5 business days.

For refill requests please call 1855-874-7763 and choose option 5. Once we receive your request please check with your pharmacy for the status of your refill in 48hs.

To cancel appointments, please use your patient portal or call 1855-874-7763 option 3.

If you having an emergency and are concerned you are going to hurt yourself or someone else, please do one of the following:

ReSolve Crisis Program: 1-888-7-YOU CAN (1-888-796-8226)

Call 911

Go to your nearest hospital Emergency Department for assistance.

We respond to email and voicemail messages at the end of the workday. Often we will be in touch with you within 24 hours, but please be advised it may take up to 72 hours to return your voicemail or email.

Outside of usual business hours (9am-6pm Monday-Friday), if you are in crisis, you can utilize the ReSolve Crisis Network. They have people available for you to speak with 24 hours a day, 7 days a week. They also have Mobile Crisis Teams that can come to your home.

Created by DearDoc